You can add and edit Users (i.e. your colleagues) in AR Proactive, if you have Admin rights.
Click on Users at the top of your page, if you are an Admin user.
- If you don't see the Users menu option, it means you are not an Admin user. (Rather, you are a regular User). Contact an Admin user at your company. (They can give you permission to be an Admin.) If you don't know who is an Admin user Contact Us.
Add a New User
- Click on Users
- Click Add / edit a user button
- Fill out the form that appears below.
- Password: enter their temporary password, which they will reset when they login.
- Email notification preference: select which emails they should receive.
- Click Save changes
Edit an existing User
- Click on Users
- Click the pencil icon next to the User's name
- Make changes on the Add / edit user form
- Click Save changes
Deactivate (delete) a user
- Click on Users
- Click the pencil icon next to the User's name
- Change their Role to Deactivated - cannot login to the site.
- Click Save changes
- The user will no longer be able to login to ARproactive.com > Login > Patient Billing.
- They will no longer receive email notifications from ARproactive.com
- FYI: they may still receive emails from your payment gateway. Login to your payment separately to deactivate them there, too.