Create a Workflow Template

Create repeatable and predictable processes.

  • A Workflow is a set of Tasks.
  • A Workflow Template determines the Tasks that will be in the Workflows after they get triggered.  
  • Configure Workflow Templates related to business processes you want to track and manage. 
  • Learn more about best practices for configuring Workflow Templates.

Tip: Use this Excel workbook to create and brainstorm Workflow Templates with your team.  When you're ready, follow the steps below to configure them in AR Proactive.

 


 

Create a Workflow Template

  1. login to ARproactive.com > Login > Workflow Automation
  2. go to Workflow Templates
  3. At the bottom of the page enter the Workflow name > click Add new workflowadd new workflow
  4. select if the Workflow is Attached to a Balance or a Resident
  5. click Add a Task
  6. Enter the Task name, Task description (these will appear in your User's Inboxes and Workflow screens)
  7. Select the Task Owner and Task Due Date
    1. To create a new Task Owner rule click Edit Rules edit rules.  Contact workflows@arproative.com to schedule training on how to create Owner rules.
  8. To add more Tasks click Add a Task.  You can add/edit Tasks later, as well.
  9. click Save Workflowadd task
  10. To create an automatic Trigger: Trigger downdown > select Automatically (edit)auto trigger rule
    1. Under New Trigger, using plain English, type in the "if-this-then-that" rule for triggering this workflow. 
    2. click Save new trigger
    3. Contact workflows@arproative.com to schedule training on how to create Trigger rulesnew trigger rule